FAQ
How do I place an order?
How can I pay?
How long will it take?
Can I return an item?
How do I receive warranty service?
How Do I place an order?
If you would like to order a completely custom order, send us an email at Sales@RiptidePCs.com. You can use our contact form as well. Within the email, write what your specified use will be, your budget (choose your monitor, keyboard, and mouse first - we can help you with that too), and you can leave your phone number if you would like to talk with a builder.
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How can I pay?
We accept many major Credit Cards (Visa, Mastercard, Discover, and American Express).
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How long will it take?
You will receive your PC within 4-9 days (local sales). Other sales will depend on the shipping service selected. If you choose 2 day shipping, you can expect to see your PC within 6-12 days...
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Can I ruturn an item?
Computers can only be returned if they are in their sealed box 14 days after purchase. A 20% restocking fee will be charged. Opened and used computers can not be returned.
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How Do I receive warranty service?
You can visit our support page and fill out the form or you can email our support at Support@RiptidePCs.com.
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